Intelligence-Led Policing

The Intelligence-Led Policing Section was established on June 14, 2011, to advance the agency’s crime fighting initiatives to a modern-day philosophy. The Intelligence-led Policing Section (ILP) informs critical decisions across all components of the Pasco Sheriff’s Office through the cultivation and dissemination of strategic, operational, and tactical intelligence. Analysts provide actionable intelligence aimed at crime and harm reduction, disruption, and prevention. The Intelligence-led Policing Section consists of 30 members, including a director, manager, and two analysts’ supervisors, and 20 analyst in varying levels and roles.

Two strategic analysts (a mid-level strategic analyst and a senior strategic analyst) develop products that offer insight and understanding to help inform big-picture decisions pertaining to policy formation, planning, resource allocation, manpower deployment, and the agency’s overall crime fighting efforts. The strategic analysts define and identify prolific offenders and form the district STAR boxes. The strategic analysts also conduct long-term analysis and assessments such as population projections, staffing studies, deployment studies, and zone boundary studies.

The district analysts are responsible for having a broader understanding of crime problems facing the district. The Crime Analyst in each district is tasked with reviewing incident reports, field contacts, tips, and other sources of information and data with a targeted focus on the Big 4 and select violent crimes. The overarching goal of the crime analysts is to accurately interpret the criminal environment and determine what crime problems their respective district is truly facing. The criminal intelligence analysts in each district are focused on identifying why the problem exists and providing actionable intelligence to influence members to reduce crime, disrupt criminal networks, and prevent future crimes from occurring. The District analysts work periodically from the District offices to increase the effective and efficient flow of information with an effort to fill intelligence gaps and work more closely with District Commanders to influence decisions on resource allocation and deployment.

A criminal intelligence analyst assigned to Organized Crime focuses on organized crime groups operating within and from Pasco County. This position is tasked with coordinating intelligence involving gangs and organized theft, fraud, and drug rings. These types of groups operate without borders, so it is imperative to have an analyst who can liaison with other local, state, and federal law enforcement agencies to ensure we are connecting the dots between the various jurisdictions. The organized crime analyst will routinely share intelligence with the district analysts so our members are informed of crime groups and their related activity as well as trends that other law enforcement agencies are seeing that have the potential to impact Pasco County.

A criminal intelligence analyst is assigned to Juvenile Offenders and Child Protective Investigations (CPI). This analyst works closely with the child protective investigators to assist with focusing investigations and ensuring our limited resources are best spent working with families to prevent children from falling into a life of crime or becoming dependent on social services. This analyst is also responsible for coordination with the school resource officers and CPI detectives in an attempt to identify trends in child victimization and juvenile crime with a focus on preventing future incidents.

A crime analyst is assigned to the Court Services Bureau. The court services analyst is instrumental in continuing the collection of intelligence once our prolific and other targeted offenders enter the detention center. Capitalizing on these information sources can better inform investigations and our tactics across the agency. The court services analyst works closely with commanders in the jail to inform them of trends or potential problems that may impact the detention facility.

Lastly, the Real-Time Crime Center (RTCC) consists of ten crime analysts and a RTCC Analyst Supervisor. The RTCC allows analysts to leverage and aggregate multiple data sources to improve situational awareness, enhance officer safety, and better inform decision making on calls for service in real-time. Analysts evaluate calls for known threats or other indicators known to law enforcement that may indicate a perceived threat and have an impact on officer safety. Moreover, this real-time awareness will provide analysts and deputies with a shared understanding of the crime environment, reduce time spent on investigations, and help to resolve cases in real-time by developing and providing suspect information and location data.

Another key responsibility of the ILP section is maintaining tips received from citizens about crime and those responsible for its commission. Citizen derived tips greatly assist the Sheriff’s Office by providing leads to cases in an anonymous forum. If you have a tip, we encourage you to call our tip line at 800-706-2488 or submit it online.

The mission of the Future Operations Division is to help the Sheriff’s Office strategically meet the law enforcement related needs of our rapidly changing community. Comprised of both civilian and law enforcement members, the division works to provide comprehensive assessments and recommendations to improve department efficiencies by focusing on strategic planning, forward thinking, and innovative ideas. The division will also track the future development of Pasco County and the impact this will have on law enforcement and its capacity to meet the needs of our growing county.
Professional Standards
The Professional Standards Unit is comprised of one Inspector, one Administrative Secretary, and four Detectives. The unit processes complaints against Pasco Sheriff’s Office employees within the entire county to include the Land O’ Lakes Detention Center.
Once the Professional Standards Unit receives a Statement of Complaint from a citizen or another member, the complaint will be reviewed and forwarded to the subject member’s Bureau Commander to be assigned for an investigation. The Professional Standards Unit handles serious violations that are alleged against a Pasco Sheriff’s Office member.

It is the policy of the Pasco Sheriff’s Office to recognize exceptional law enforcement and detention service through the formal use of commendations. This applies for both certified (sworn deputies) and civilian personnel.

The following list identifies three ways you may express your appreciation for excellent or superior service/performance.

  1. Ask to speak to the member’s supervisor or member of the Professional Standards Unit and verbally communicate your praise.
  2. You can write a letter to the Sheriff describing the superior service and/or performance.
  3. You can email the Customer Service Section, at (Please refrain from using email to report crimes or incidents in progress. The email address is monitored during weekday business hours only).

Letters and emails received by the Sheriff will be forwarded to the employee in order to extend your gratitude, and a copy will be placed in the member’s Professional Standards file. The member’s performance will also be recognized by the Sheriff and may be considered for other Sheriff’s Office awards or community recognition.

Citizen complaints are frequently based upon misunderstandings of the law and/or Sheriff’s Office General Orders, policies, and procedures. Nonetheless, legitimate complaints are of great concern and may lead to a mistrust of law enforcement when they are not adequately investigated and/or explained. While the Pasco Sheriff’s Office encourages citizens to report legitimate complaints of misconduct, it also expects that citizens will not file frivolous, vindictive, or false complaints against employees who have properly performed their duties. State law prohibits the intentional filing of a false report to law enforcement and also prohibits anyone from lying under oath. Florida Statute 112: Complaint against Officers

Complaints of misconduct can be accepted by any employee or supervisor. The Complainant may also contact the Professional Standards Unit directly (see below). Complaints may be made in person at any of our district offices, at the Professional Standards Unit’s office, by telephone, or letter. During non-business hours, complaints should be directed to the member’s supervisor.

Complaints that concern violations of Sheriff’s Office General Orders will be accepted and/or investigated. The extent of the investigation will depend upon the nature of the complaint, whether the source of the information can be identified or the accuracy verified, the seriousness of the allegations, and the number of persons involved in the incident.

Some types of misconduct are:

  • Rudeness/discourtesy
  • Excessive/unnecessary force
  • Misuse of authority
  • Neglect of duty
  • Harassment
  • Improper personal conduct
  • Any unlawful conduct
  • Unsatisfied investigations.
  • Grievances about the law or PSO procedures that involve a member

Complaints that concern serious violations of Sheriff’s Office general Orders (examples below) will be forwarded to the Professional Standards Unit for review. Your case will be investigated by a Professional Standards Detective or a supervisor in the employee’s chain of command.


  • Criminal Acts
  • Sexual Harassment
  • Untruthfulness
  • Civil Rights Violations
  • Corruption
  • Excessive/Unnecessary Use of Force

An individual detailed written statement is required to file a formal complaint against a member of the Pasco Sheriff’s Office. Please provide names, dates, and the factual basis of your allegation(s). You may use additional pages if necessary. Your initials must be included acknowledging Florida State Statute 112.532 (3), (Civil Suits) and your Statement of Oath. You must sign the document. The document must be notarized.

For your convenience, you can click here to download a Statement Complaint Form.
Please forward your completed Statement of Complaint Form to:
8700 Citizens Drive, New Port Richey, FL 34654.

The Pasco Sheriff’s Office Customer Service Section will assist with your complaint and/or forward your complaint to the appropriate supervisor or investigative unit.

Pasco Sheriff’s Office Customer Service Section
(727) 815-7023 or

Complaints can also be accepted by any employee or supervisor at any district location:
Patrol District Commanders:
District I
7432 Little Road
New Port Richey, FL 34654
(727) 844-7713

District II
36409 State Road 52
Dade City, FL 33525
(352) 518-5060

District III
11530 Trinity Boulevard
Trinity, FL 34655

Detention Bureau Commander: (813) 235-6000

Criminal Investigations Bureau Commander:(727) 844-7763

Administrative Bureau Commander: (727) 844-7718

What is involved in an administrative investigation that is generated from a formal complaint?

  1. Complaint initiated
  2. Investigator assigned to the complaint
  3. Factual report prepared
  4. Chain of Command review and recommendation by employee’s supervisors
  5. Sheriff (or designee) for final disposition
  6. Disposition outcome revealed
  7. Employee pre-disciplinary hearing
  8. Action
  9. Complainant notification of outcome
  10. Employee appeal process

The Administrative Investigative Report will contain the facts of the case in order to present an unbiased picture of the incident as it actually occurred and will not reflect the opinions of the investigator. The report is forwarded through the employee’s chain of command for review and recommendation. If the allegation is sustained, the report is forwarded to the Sheriff (or his designee) for final determination.

The disposition of a complaint may be classified as follows:

  • Unsubstantiated – A finding or conclusion that sufficient credible evidence was lacking to prove or disprove the allegation.
  • Sustained – A finding or conclusion that an allegation is supported by a preponderance of evidence.
  • Unfounded – A finding or conclusion that an allegation is demonstrably without basis.
  • Exonerated – A finding or conclusion the incident occurred, but the individual’s actions were lawful or proper.
Both the affected member of the Sheriff’s Office and the complainant will be notified of the final disposition of the complaint.
Construction News

Please use the below contact information below for ALL Construction inquiries.

Lieutenant Kim Riggans

Work Phone: (813) 996-6982 ext. 6397