INMATE TELEPHONE CALLS

Inmate Calling Solutions (ICS) is the inmate telephone provider utilized by the Pasco Sheriff’s Office. ICS’s core responsibilities are to ensure inmates are provided reasonable access to talk with friends or family members while incarcerated within the Detention Facility. All inmate phone calls are made collect with the exception of those set up through prepaid accounts. The following are the means in which inmates can make telephone calls from within the facility: Prepaid Collect Calling Debit Telephone Account Calling Either of these two options can be used by utilizing the following link and starting a user account, or by calling 1-888-506-8407.

Access Corrections

My Care Pack/Trinity Commissary

Effective 10/17/2017:

As of 10/17/2017 the Pasco County Approved Full Menu is available for friends and family to order instead of the “Care Packs” that have been sold previously. This means that friends and family will be able to customize a Care Pack from all the items that are on the Commissary Menu distributed to you by Pasco County. $66 is the amount that can be ordered plus $6.95 for shipping and handling. The old Care Packs are no longer available. All restrictions for Pasco County and MyCarePack still apply. One package per inmate per week may be ordered. Only commissary questions can be answered by Trinity Commissary at the Jail, (813) 235-6053. Care Pack ordering and questions must be directed to MyCarePack:

Prison Rape Elimination Act

Video-Virtual Visitation

You can visit with an inmate via Video Visitation or Virtual Visitation:

• Video Visitation is a video conference between the local Visitation Room Kiosk and the inmate.
• Virtual Visitation is a two-way video conference between you and a remotely located inmate connected via the internet.

To access either method, you will need to create an account through HomeWav LLC.

• For more information or to create an account, click Homewav
• To view Frequently Asked Questions, Homewav SignUp
• To view the Terms of Use, Terms of Use
• HomeWav Customer Service: 1-844-394-6639

Equipment needed to visit the inmate:

• Computer with Windows Operating System
• High speed Internet Browser & Adobe Flash Player
• Speakers or Headphones
• Camera and microphone

To create an Account

• Go to Homewav SignUp and fill in the required information.
• Complete the Log in procedure as a new user.
• Add funds to your account for a specific Inmate.
• Wait for funds to clear & post to your account.
• Accept incoming call from the facility.

Benefits

• Families stay connected. Visiting family members or friends is an important way to maintain connections during incarceration and enhance the inmate’s success both while incarcerated and after release.
• THE HOMEWAV SYSTEM IS AS SIMPLE AS A PHONE CALL.
• Inmates can visit their spouses, kids, parents, grandparents, and friends in a less traumatic and more natural environment. It can be comforting to see that their homes and families are OK. They can even see their pets.
• The cost to visit is minimal when compared with travel expenses or taking time off from work. Generally the costs are comparable to making a collect telephone call from the facility.
• There is NO MINIMUM CALL length. An inmate’s children can say goodnight, from the comfort of their own home, for the cost of a one minute visit.
• Family and friends are spared the distress and difficulties involved with traveling and making visits in a jail or prison environment and can visit at more convenient hours. Family members from distant locations can now more easily visit their loved ones more frequently.
• Provides and allows auto detection of incoming calls
• Shows the name of incoming call
• Provides confirmation as to whether Inmate is online
• Allows a Visitor, who is approved and registered to login using a Username and Password, and connect from anywhere in the WORLD with High Speed Internet for a flat per minute fee
• Provides and allows home user to add minutes to an individual inmate account in one minute increments
• Provides the home user the option of accepting or refusing a video call

Rules and Regulations for Local and Virtual Visits:

It is your responsibility to notify your visitors of the following rules and regulations of video visitation. Failure to follow these rules may result in disciplinary action/loss of visitation privileges:

• All visitors age 16 and above are required to provide a valid driver’s license or state identification card with a photograph, current address, and date of birth, or a valid passport. Visitor accounts will not be approved if the identification is blurry or not legible.
• Visitors must conduct themselves in an orderly manner. Persons who are unruly and using obscene language will be asked to leave the facility for local visits and the visit will be terminated.
• All visitors are required to adhere to the posted facility dress code for local visits.
• Clothing must be conservative and NOT revealing. Visitors conducting virtual visits must dress appropriately and must remain clothed during the visit. Nudity and sexual activity is not permitted.
• All children must be fully clothed during all visitation sessions.
• All visitors for local visits are subject to search.
• Introduction of contraband into a correctional facility is a felony of the 3rd degree (F.S.951.22).
• No smoking is permitted in the facility to include lobby/visitation.
• Taking pictures or audio/video recordings of an inmate is unauthorized.
• Any visitor under the age of 18, unless emancipated by the court as an adult, must be accompanied by an adult. Proof of emancipation required prior to visitation account approval.
• Visitors will be responsible for their children during local visits. If children become disruptive, the visitor will be directed to leave the facility.
• Minor children will not be left in the lobby or visitation room without adult supervision.
• Local visitation is limited to 3 visitors at a time.
• Visitors must show their face on screen at all times during visits.
• Third party phone calls or video calls are not permitted during visits.
• Visitors must place ALL property (cell phones, keys, wallets, sunglasses, hats, jackets, etc.) in the secured lockers provided in the lobby. No items are allowed in the visitation room.
• Inmates and visitors must ONLY use their visitation account. Use of an account other than your own will result in disciplinary action. Visitor’s utilizing an account other than their own will be suspended.
• Inmates must be properly dressed and display appropriate behavior during visits.
• Inmates/visitors who fail to follow rules and regulations will have visitation privileges suspended for up to 30 days.

Note:

• There are times when access to the facility will be denied for security reasons.
• The above Rules and Regulations pertain to all inmates and visitors. Violators will be refused visitation.
• The rules and regulations for visitation may be changed, at any time, for security purposes.
• Local and virtual visits can be cancelled at any time for security issues.

How to Register: Registration can be completed via the visitation kiosk located at the Pasco Detention Facility or via the internet (www.homewav.com). Visitors must have a driver’s license, or a state issued identification card with a photograph, passport, or governmental agency issued photo identification.

On-site virtual visits

Starting June 3, 2021 the following hours will take place for visitation. Limited to two 20 minute visits per inmate, per day, on a first come, first serve basis.

Schedule:
• Thursday 8:30 - 10:00 am, 1:00 – 3:30 pm
• Saturday 8:30 - 10:00 am, 1:00 – 3:30 pm
• Sunday 8:30 - 10:00 am, 1:00 – 3:30 pm

Off Site Virtual Visits:

Friends and family can visit inmates via the internet using a computer, tablet, MacBook, IPad, or smart phone. The charge will be .50 per minute with no minimum amount of time and a maximum of 20 minutes per visitation session. There is no limit on the number of sessions provided funds are available and no other inmates are waiting to use the system. There is no scheduling. There is also a one minute video messaging function.

Schedule:
• Everyday 8:30 am – 11:30 am, 12:30 – 5:00 pm, 7:30 – 10:30 pm
• Administrative Segregation inmates and Red Dot inmates will only be authorized up to 2 hours (6 – 20 minute sessions) per week.

For details and more information please visit homewav.com or call 1-877-241-7559.

Telmate

Telmate Wireless Tablets

Getting Out provides an easy way for you to communicate with your incarcerated friend or loved one. Inmates at Pasco County Jail have access to wireless tablets, which means you have more ways to stay connected with them and they have more productive and positive ways to spend their time.

To create your GettingOut account or to log in as an existing member Getting Out

Friends & Family rates:

Friends and family pay per messages sent or photo uploaded.

• Messages: $0.25/send
• Photos: $0.25/upload

How to Deposit Funds:

In order for your inmate to communicate with you using the tablet, they must have funds in their Inmate Account. To communicate back, you must also have funds in your Friends and Family Account.

Step 1: Create Your Account

• Click here to create GettingOut account. Once you are verified you can make a deposit.

Step 2: Make A Deposit

• Deposit funds online or through the mobile app

Step 3: Start Communicating

• Once funds have been deposited into both their Inmate Account and your Friends & Family Account, you can start communicating with your inmate.

Inmate Labor Program

The mission of inmate labor programs is to teach inmates proper safety and common vocational industry practices, along with principles of positive work ethics in an effort to enhance reintegration into society. All supplies including start up costs of programs are obtained from federal grant funds and/or welfare funds.

The Pasco Sheriff’s Office has initiated a number of programs designed to save taxpayer’s dollars, raise the work ethic of selected inmates and give them a productive way to spend court-ordered sentences. The Inmate Labor Section consists of four units, Inmate Labor, Facility Maintenance, Construction, and Contracted Work Crews. Inmate Labor is responsible for the overall cosmetic maintenance of Detention Central, the upkeep of the facility grounds and supervision of assigned programs. The Pasco Sheriff’s Office has initiated a number of programs designed to save taxpayer’s dollars, raise the work ethic of selected inmates and give them a productive way to spend court-ordered sentences. The Inmate Labor Section consists of four units, Inmate Labor, Facility Maintenance, Construction, and Contracted Work Crews. Inmate Labor is responsible for the overall cosmetic maintenance of Detention Central, the upkeep of the facility grounds and supervision of assigned programs.